Hypertrain staff will get to understand the customer's unique needs and processes. Technical solutions will be proposed based on Hypertrain's core technology. Where needed, proofs of concept will be developed and demonstrated to the customer for clarity and feedback. Typically 5 business days, hybrid.

The customer's QA environment will first be configured as per the Solution Blueprint and handed over to the customer for validation. Once the QA environment is validated, the customer's Production environment will be configured. At this point, the customer is ready to Go-Live on Hypertrain's solutions. Typically 10 business days, remote.

Hypertrain staff will train the customer on the usage of the Hypertrain solution as it was uniquely configured for the customer's needs. A "Train the Trainer" approach will be used, and the customer will be trained in Administration, Workflows and Best Practices. Typically 2 business days, remote.

Hypertrain staff will proved the customer with high-touch and high-availability Customer Success support. Four 30-minute touch points will be scheduled with the customer across the two weeks to ensure the customer is ready for broader roll-out across the organization. Typically 10 business days, remote.